Our customers are important to us and we love it when they tell us we're doing a great job. Below is a selection of testimonials submitted from some of our satisfied customers.
"AA has been very impressed with the Windcave products and services. The Windcave Credit Card system has allowed us to make significant improvements to our batch and online processing of Credit Card payments in the back office. The Windcave personnel have always been helpful and efficient in assisting us set up new options."
John Gresham | General Manager Systems Development | AA New Zealand
"The Windcave architecture has supported us extremely well throughout that growth. It has proved to be both modular and scalable, providing seamless connectivity to our choice of banks, including overseas.
It is very robust and reliable, with real value added services. We have no hesitation in recommending Windcave ."
Jon MacDonald | Technology Director | Trade Me
"Sony has used Windcave for many years and have found it reliable, easy to implement and very robust. The reporting features are particularly valuable and have aided in the streamlining of the financial process. Windcave requires minimal maintenance - once implemented, the system will take care of itself."
Gary Wallace | Webmaster | Sony NZ
"We currently use the Hosted Payment page solution from Windcave to process online orders. Customers can see their cards being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience."
Ryan Winter | Webmaster | Farmers
"Glengarry deployed Windcave EFTPOS in October 2005. The service, support and expertise Windcave provided was a critical factor in the decision to move to the new solution. Integration to our existing Point of Sale software was achieved in a timely manner with Windcave providing proactive and knowledgeable responses to our questions. In summary Windcave provided great support, extreme efficiency and a number of forward thinking innovations; this made the choice of moving to Windcave an essential investment in Glengarries."
"EziBuy migrated from its existing integrated EFTPOS solution to Windcave in November 2005. As Australasia's largest fashion clothing and home catalogue company, we needed a robust and reliable trans-tasman solution that was quick, easy to deploy and leveraged existing IP infrastructure. Windcave provided a tangible reduction in operating costs, support calls and speed of service at the counter. As an additional value add, Windcave settlement reports make reconciling a breeze! And on after sales support, Windcave has been extremely competent and prompt."
Gautam Pathak | Development Team Leader | Ezibuy
1-Day is one of the fastest growing online businesses in Australasia. We migrated to the Windcave Hosted Payments Package for Australia and NZ which is fantastic; now have one provider for both regions, are PCI DSS compliant and can authenticate 3D Secure transactions. This has reduced cost, simplified support / operational processes and allowed us to focus on growing our business."
Neil Gibb | IT Manager | Torpedo 7
'We have used the integrated eftpos solution from Windcave for a year, it has proved to be 100% reliable, cheaper to run than our previous system (as we no longer need dedicated phone lines) and much faster to process transactions saving us both money and time. We have no hesitation in recommending this excellent product."
Tim Grove | Unichem Peninsula Pharmacy
"I would just like to mention how good my dealings with Windcave have been. The level of service I am receiving is outstanding. Every step taken to get a integrated EFTPOS machine up and running in my store was dealt with at an extremely high level of professionalism and highly efficient. I opened my store without a reliable or efficient eftpos machine and had no means of doing eftpos. Within minutes of our IT Department contacting Amer he was on the phone to me and had a new machine out to my store by the very next day. Installation was very easy to do and all instructions were clear and precise. I did have a few pos problems that held up the initial working of the machine however Amer and the service department worked quickly to get their side sorted. I have also been impressed with the follow up from Amer in making sure I am happy and that everything is running smoothly. I would be extremely happy to recommend your company, Amer and the product to any business that was looking to upgrade or need new eftpos equipment."
Ralph Duggan | Stirling Sports Hibiscus Coast
"Windcave provides an effective, recognised and trusted payment gateway for our clients who are transacting online using the STAAH booking engine. Feedback from our clients has been exceptional, from a satisfaction perspective with many noting the improved conversion of bookings after implementing Windcave. The service and assistance from the Windcave team has been outstanding ."
"Mocka have used Windcave facilities online for several years, and have been very happy with the performance and reliability of the software. Recently we also began incorporating the Account2Account payment facility into our eCommerce offerings, and have been impressed with the smooth user experience that this provides.
With minimal maintenance and consistent uptime, we trust DPS to manage our payments securely and efficiently."
Steve Ramsay | Group eCommerce & Marketing Manager | Mocka
"Handling nearly 6 million moviegoers per annum requires a fast, effective and efficient online gateway service provider. Omniplex adopted Windcave for all card transactions over 3 years ago and have been very impressed. The batching of funds and the online reporting tools also give us the necessary resources to effect good financial reporting while the personnel have always been helpful."
Mark Anderson | Omniplex
“We have recently migrated from our previous EFTPOS payment solution to Windcave. The transition was seamless with no downtime with a very quick roll out. The team at Windcave have always been very accommodating. Our clients are very happy with the reporting structure Windcave provide saving time and money.
We at CinemaIT highly recommend Windcave”
William Cooney | IT Director | CinemaIT